Yenasys: WhatsApp Business API

THE TRUSTED COMMUNICATION PLATFORM AS A SERVICE

With over 2 billion monthly active users, WhatsApp is the most popular global instant messaging app. Worldwide, WhatsApp is the most popular messaging service in over 100 countries and one of the few apps to be downloaded over five billion times. For medium and large businesses, the WhatsApp Business API powers your communication with customers all over the world, so you can connect with them on WhatsApp in a simple, secure, and reliable way.

Rich Media Communication

Images
Videos
Audios
GIFs
Stickers
Attachments
Dynamic CTA

Interactive Buttons

WhatsApp’s newly launched Interactive Message is exactly one type of message that can increase the interactions between you and your customers. This function makes good use of a chatbot, which is extremely convenient for customers to reply with just one click.

List Messages
Quick Reply Buttons

Notifications and Customer Care Messages

Notifications

Notifications, also known as push notifications are messages that organizations send to customers for various use cases

Customer Care Chat

Customer care messages are when a customer sends a WhatsApp message to a company, and a 24 hour window opens up for company to reply and converse with the customer